Terms and Conditions
(Effective as of 2025)
1. Company Identification
These Terms and Conditions (the "Terms") govern the access to and use of the website www.nutripeak.me (the "Website") and the purchase of products offered through it (the "Products"). The Website is operated by Sweet & Bulk s.r.o., a company incorporated and existing under the laws of the Czech Republic, with its registered office at Nerudova 209/10, 118 00 Prague, Czech Republic, registered with the Commercial Register maintained by the Municipal Court in Prague, under file no. C 355460, Identification Number (IČO): 11857382, VAT ID: CZ11857382 (the "Company", "we", "our" or "us").
By accessing the Website, purchasing any Products, or otherwise engaging with our services, you ("Customer", "you", "your") acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree to these Terms, you must refrain from using the Website or purchasing Products.
2. Nature of Products and Legal Disclaimer
Nutripeak Products are dietary supplements carefully formulated in the Czech Republic and Switzerland. They are not medicinal products, nor are they intended to diagnose, treat, cure, or prevent any disease. All information provided on the Website, including but not limited to product descriptions, scientific references, or customer reviews, is of a general informational nature and should not be considered a substitute for professional medical advice.
You should consult your physician or other qualified healthcare professional before beginning any dietary supplement, especially if you are pregnant, breastfeeding, taking medication, or have any underlying health condition. By purchasing our Products, you expressly acknowledge and agree that you assume full responsibility for their appropriate use in accordance with the recommended dosage and instructions provided on the packaging.
3. Orders and Acceptance
All orders placed through the Website constitute an offer by you to purchase Products under these Terms. We reserve the right to accept or reject any order at our sole discretion, including but not limited to cases of stock unavailability, pricing errors, or suspicion of fraudulent activity. Once we confirm your order by sending a written order confirmation via e-mail, a binding purchase contract between you and the Company is formed.
The Company shall not be liable for any delay or failure to process your order arising from incorrect information provided by you. You are responsible for ensuring that all details, including shipping and billing addresses, are accurate and up to date at the time of purchase.
4. Pricing and Payment
All prices are displayed in EUR, USD, and CZK, and include VAT where applicable. We reserve the right to adjust prices at any time without prior notice, provided that such changes shall not affect orders already confirmed. Payment must be made in full at the time of ordering through the available payment methods: Shopify Payments (Stripe), PayPal, or other methods as may be introduced in the future.
In the event of a technical or typographical error in pricing, the Company reserves the right to cancel the order, even if payment has been processed, and to refund the Customer in full.
5. Shipping and Delivery
We ship Products throughout Europe, the United Kingdom, the United States, and other international destinations, subject to applicable restrictions. Delivery times vary depending on destination, generally within 2–7 business days within the EU and 7–14 business days outside the EU. While we use reputable carriers and take reasonable steps to ensure timely delivery, we shall not be held liable for delays caused by customs clearance, carrier disruptions, or force majeure events beyond our reasonable control.
Ownership and risk of loss pass to the Customer once the Products are delivered to the carrier. Any customs duties, taxes, or import fees applicable in the Customer’s jurisdiction are the sole responsibility of the Customer.
6. Returns and Refunds
In addition to your statutory rights under EU consumer protection laws, we voluntarily extend a 30-day return policy. You may withdraw from your purchase without providing any reason within 30 days of delivery. Products must be returned unopened, unused, and in their original packaging. Opened or partially used Products may only be returned if defective or damaged upon receipt.
To initiate a return, you must contact us at info@nutripeak.me within the 30-day period. Returns are handled individually and with good faith; we strive to resolve all claims fairly and promptly. Refunds will be processed within 14 days of receipt of the returned Products, using the same payment method originally used by the Customer.
7. Subscriptions
We offer subscription plans for selected Products. By subscribing, you authorize us to automatically charge the applicable subscription fee using your chosen payment method at the frequency selected (monthly, unless otherwise stated).
The minimum subscription period is one (1) month. You may cancel your subscription at any time after the first month by notifying us through your online account or by e-mail at info@nutripeak.me. Cancellations must be made prior to the next billing date to avoid charges for the subsequent subscription period.
8. Promotional Codes and Discounts
From time to time, we may issue promotional codes or discounts. Such codes are personal, non-transferable, and may not be combined unless expressly permitted. Promotional codes are not valid for previous purchases and may be withdrawn or amended at any time without liability. In the event of misuse, fraud, or technical errors leading to an unintended discount (including discounts exceeding reasonable commercial intent), we reserve the right to cancel affected orders and issue a full refund.
9. Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, goodwill, data, or business opportunities, arising out of the use or inability to use the Products or the Website.
Our liability for defective Products is limited to replacement or refund, as determined at our discretion. Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded under applicable law.
10. Governing Law and Jurisdiction
These Terms and all contractual relationships arising therefrom shall be governed by and construed in accordance with the laws of the Czech Republic, excluding its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of the Czech Republic.
11. Amendments to the Terms
We reserve the right to amend these Terms at any time. Any changes will be effective upon publication on the Website, and your continued use of the Website or Products after such publication shall constitute your acceptance of the amended Terms.